FAQ
Frequently Asked Questions
Last updated
Frequently Asked Questions
Fulfilleo connects to FTP servers from the IP address 165.227.252.217. If your supplier's server is protected by a firewall, ask them to whitelist this address so that incoming connections from it are allowed.
Fulfilleo sends the tracking numbers to customers using the Shopify's shipping confirmation email. You can preview and edit the email template in your store settings (Settings > Notifications > Customer notifications > Shipping confirmation).


Last updated