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Order acknowledgements

Fulfilleo allows you to automate updates to order metafields without fulfilling the orders. This feature is useful for marking orders as accepted or rejected based on an acknowledgment file provided by your fulfiller.

Screenshot of a sample acknowledgment CSV file showing order numbers, status, and other fields that can be used for updating order metafields.
Sample acknowledgment CSV file

To process an acknowledgment file without marking the order as fulfilled:

  1. Go to the Data Mapping section.

  2. Delete the Tracking Number field.

  3. Add the Metafield field (or multiple fields).

  4. Select the metafield(s) to update and configure the mapping.

Animated and annotated view of the Fulfilleo data mapping screen showing how an acknowledgment file is mapped to update order metafields without fulfilling the order
Fulfilleo data mapping for acknowledgment files, updating order metafields

You can also use Liquid to transform values from the feed into a format that works best for your workflow.

Fulfilleo data mapping screen showing a Liquid formula used to transform acknowledgment file values before updating order metafields
Fulfilleo data mapping using a Liquid formula for acknowledgment files
Order details view showing a metafield updated from an acknowledgment file, with the value transformed using a Liquid formula
Order metafield updated using an acknowledgment file value converted with a Liquid formula
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